Summer Mobile Detailer
POSITION OVERVIEW
Open Positions: 4
Who it's for: Students for summer work
Start Date: Immediately / ASAP
End Date: August 31st (with option to work part-time from Sept-Nov)
Shift Lengths: Varies from 6-10 hours
Shift Start Times:
Weekdays: 730am
Weekends: 830am
Shift End Time:
Weekdays & Weekends: 5:30pm at the latest (usually 4pm)
Compensation: New staff earnings average from $22.80-25.00/hr (base wage + commission + tips + performance bonuses)
2-Person Crews: For the majority of shifts, we operate in 2-person crews working out of one of our Detailing Vans (Ford Transits).
Commute Location: We have 3 different shift start locations that employees will commute to (varies shift-to-shift). They're located in Nepean, Stittsville, and Central Ottawa.
Social Events: One or two times per month, we'll plan a social event (dinner, team games, etc.) for all of the detailers. It's an awesome way to build a community-like, family environment amongst the whole team.
~ JOB REQUIREMENTS~
Summer Availability (Required): Until August 31st, our Summer Detailers will be scheduled for the majority of Saturdays, plus to 2 to 4 Weekday Shifts each week. Extra points are awarded to applicants who can offer the most consistent Monday to Saturday availability until August 31st. Schedules are posted 2-4 weeks in advance so you can plan around your days off.
Part-time Fall Availability (Preferred): From Sep 1 to Nov 15th, Summer Detailers can optionally work part-time 1 or 2 shifts per week. Extra points awarded to applicants who can offer part-time fall availability.
Access to Vehicle for Commuting (Required): You must have uninterrupted access to a vehicle which you can commute to work with for the entirety of your employment period. Sharing a vehicle with someone else (parent, sibling, partner, etc.) will not be accepted, since your shift start/end times can vary day-to-day, or when customers adjust a service time on short notice.
Commute (Required): You will be assigned to one of 3 start locations for each shift (where you will meet your crew partner and use the Company Van to travel to your jobsites. The shift start location you are assigned to can vary shift to shift, and could be in either our Stittsville, Nepean, or Central Ottawa location. We aim to have you start each day at the location closest to your house, but it is not guaranteed. Extra points are given to applicants who are willing to commute to any of the our 3 locations for a shift.
Driver's License (Required): Valid G2 or G driver's license is required.
Lifting 50+ LBS (Required): Physical stamina to perform manual labor, with ability to lift 50 pounds multiple times throughout a shift.
DUTIES & RESPONSIBILITIES
- Regular face-to-face interactions with customers.
- Answer questions, and create a great experience.
- Keeping on schedule by maintaining diligence with time tracking
- Maintain a clean and organized work environment
- Safely handle equipment, chemicals, and cleaning agents
- Conduct interior cleaning, vacuuming, shampooing, and surface cleaning
- Perform exterior cleaning, hand washing, drying, waxing
- Stay cognizant of whether and prepare for adverse conditions
- Communicate diligently with team members and management
WHAT DOES A SHIFT LOOK LIKE?
In 2023, we launched Cleen 2.0. We've invested over $200,000 to build the most advanced, customized mobile car detailing system in North America. (Peep the pics below!). This makes the detailing experience a joy for your team.
Here's what a typical day might look like...
7:30am - Arrive at one of our Company-Vehicle Pick-up Locations (in Stittsville, Nepean or Central Ottawa)
- You'll meet with your Lead Detailer crew partner who will be working with you for your shift.
8:00am - The 1st Detail
- Once you've arrived at the first detailing appointment of the day). You'll use the Detailer app to clock-in, and follow our step-by-step checklist to greet the client, get setup on the jobsite, then get to work giving them a real #CleenEffect experience. Most details take anywhere from 1.5-2.5h.
10:00am - The 2nd Detail
- You've arrived to start your second detail of the day at the next customers location.
12:00pm - Lunch
- Typically after the first 2 details, the crew will take their 30-min break to grab some lunch.
12:30pm - The 3rd Detail
- Your belly is full and now you're ready to start your 3rd detail of the day after driving to the next customer.
3pm - The 4th Detail
- Your last detail of the day! Push through to the end and you'll reach the
- After your last job for the day, you'll load up the equipment.
5:00pm - Arrive back at the Company-vehicle pickup/dropoff
- You're all done for the day once you've driven the company-vehicle back to the same Vehicle Pickup Location you started at.
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Hiring Process (How it Works)
(1) Submit Your Application: The application form can be found at the bottom of this page."
(2) Phone Interview: If we advance you to the next step after your application, we'll schedule a brief 10min phone interview so you can get to know us, and we can get to know you.
(3) On-Site 'Working Interview': If you pass the phone interview, you'll be given a 1-hour online mini-course, and invited to meet our manager(s) in-person to detail your vehicle following our processes and using our detailing tools & equipment. This is less about assessing your 'detailing ability' than it is seeing how well you communicate, follow instructions, show up on time, and demonstrate the right attitude that would fit in our company and culture.
(4) Get Your Conditional Offer: If you pass our working interview, you'll receive a conditional job offer, pending successfully passing our 1-week training and final evaluation.
(5) Training & Evaluation Week (Paid): After 2 days of virtual and in-person training, you'll work alongside our crew leaders for 3-4 shifts, after which a final evaluation will be made to determine if your conditional offer will be revoked or kept.
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Final Message from the Owner
(Matt Graves)
Hi there - I'm thrilled for Cleen to officially have FIVE new open positions this year for Summer Mobile Detailers.
Here's some important things I want you to know before applying.
We don't hire often (the last time was 2 years ago) - and we're proud to have the highest Indeed employee rating of any detailing company in Ottawa, along with the most 5-star customer reviews of any mobile detailer (over 1000+ on Facebook and Google).
As one are one Canada's fastest-growing 'technology-enabled' mobile car detailing companies, our customers book their service in a few clicks, and get a 5-star car detailing service right from their door-step.
We are a 'People-First' and Living Wage Certified employer - which means our culture is centered around helping our team achieve their professional, financial, and personal goals as a core part of our mission.
Mobile detailing is a TOUGH JOB (it's not for most people). You're working for 8-9 hours a day in the sun, rain, snow, heat or cold - constantly moving, bending, and shuffling equipment around as you work to deliver an awesome vehicle transformation for the customer. This job is highly labour intensive - and you'll feel exhausted by the end of a shift.
However... you will reap the rewards of your work both in terms of compensation, job satisfaction from positive client reviews, being part of a team-oriented culture, and building new skills in detailing, customer service, sales and team-work. You'll find many of these skills useful in your career and life moving forward.
Finally - as a highly team-oriented service, we have a high-bar for only recruiting (and keeping) only those who can bring a positive attitude, with reliable attendance and timeliness each and every day.
I look forward to seeing your application - and best of luck!